My furnace smells like gas. Who should I call for an emergency inspection in Peshastin?

My furnace smells like gas. Who should I call for an emergency inspection in Peshastin?
Why a Gas Smell From Your Furnace Demands Immediate Action
My furnace smells like gas. Who should I call for an emergency inspection in Peshastin? If you're detecting that distinctive rotten egg odor coming from your furnace, you're facing a potentially life-threatening situation that requires an immediate response. Natural gas is odorless by nature, but utility companies add a chemical called mercaptan to give it that unmistakable sulfur smell as a critical safety warning. In Peshastin and throughout Central Washington, approximately 400 Americans die annually from carbon monoxide poisoning linked to faulty gas appliances, making quick action essential when you smell gas.
Quick Answer:
- Evacuate immediately - Get everyone out of your home, including pets
- Call 911 from outside your home or a safe distance away
- Call Puget Sound Energy (PSE) at 1-888-225-5773 to report the gas leak
- Do not re-enter until emergency responders clear your home
- Call a certified HVAC technician once the gas company secures your property for a complete furnace inspection
For comprehensive heating system maintenance and repairs in Wenatchee, or if you need emergency furnace service, professional help is just a phone call away.
The difference between a normal furnace odor and a dangerous gas leak can mean the difference between a minor inconvenience and a major emergency. While a faint dusty smell during your furnace's first use of the season is normal and should disappear within 10-15 minutes, a strong or persistent gas smell is never normal and always requires emergency response.

First Response: Immediate Safety Steps for a Suspected Gas Leak
When you smell gas, your immediate actions are critical. We cannot stress this enough: your safety and the safety of everyone in your home, including your beloved pets, depend on a swift and decisive response. This isn't a situation for hesitation or investigation.
Here’s what you need to do right away:
- Evacuate immediately: The moment you detect that rotten egg smell, gather everyone in your household and leave the building. Do not delay. Even if the smell is faint, it's better to be overly cautious.
- Do not use electronics: This means no light switches, no cell phones (until you are safely outside), no landline phones, no garage door openers, and no turning on or off any appliances. Any electrical spark, however small, could ignite a gas leak.
- Avoid sparks: In addition to electronics, avoid anything that could create a spark. Do not light matches, use lighters, or start your car if it's in an attached garage.
- Leave doors open: As you leave, consider leaving doors and windows open if it's safe to do so, as this can help ventilate the area, but do not re-enter to do this if you've already left.
- Call 911 from outside: Once you are a safe distance from your home – ideally across the street or at a neighbor's house – call 911. Inform them immediately that you smell gas and suspect a leak.
- Call your gas company: After calling 911, contact Puget Sound Energy (PSE), your local gas provider for Peshastin, at their emergency number: 1-888-225-5773. They will dispatch a crew to your location to assess and address the leak. For more detailed safety information, the Puget Sound Energy Safety Tips for Natural Gas Leaks provide excellent, in-depth guidance on handling these emergencies.
Do not re-enter your home until emergency responders or a utility technician has given you the all-clear. It’s always better to overreact and be safe than to hesitate and put your family at risk.
What does a gas smell from a furnace indicate?
The distinctive odor you smell when your furnace has a gas leak is due to a chemical called mercaptan. Natural gas itself is naturally odorless and invisible, making it impossible for us to detect without this added safety feature. Utility companies add mercaptan, which has a strong, unmistakable sulfur or rotten egg smell, specifically to provide a clear, life-saving warning of potentially deadly gas leaks. This safety feature exists for one reason: to protect you and your loved ones.
Therefore, if you smell this odor coming from your furnace, it almost always indicates a potential gas leak. This leak could stem from various sources within or connected to your furnace, such as:
- Loose or corroded gas lines: Connections can weaken over time, leading to small or large leaks.
- Faulty gas valve: The valve controlling gas flow to the burner might be malfunctioning.
- Cracked heat exchanger: While a cracked heat exchanger primarily poses a risk of carbon monoxide poisoning, it can sometimes be associated with a "sweet, chemical smell combined with a gas odor," indicating incomplete combustion and potential issues with the gas-burning process. It's a serious component failure that can allow combustion byproducts, including unburnt gas, to enter your home's air supply.
- Pilot light issues: If your furnace has a pilot light, a malfunction or an extinguished pilot light could lead to unburnt gas escaping.
Regardless of the specific source, any gas smell signals a problem that requires immediate professional attention. For more detailed safety information, we recommend reviewing Natural Gas Safety resources.
When is a gas smell from a furnace an emergency?
Simply put, almost any gas smell from your furnace should be treated as an emergency. While we'll discuss normal, temporary furnace odors later, a true gas smell, the one imbued with mercaptan, is a serious warning.
Here are the signs that confirm you're dealing with an urgent emergency:
- Strong, persistent odor: If the rotten egg smell is strong and doesn't dissipate quickly, it's an emergency. A faint odor might be concerning, but a powerful, lingering stench is a clear danger signal.
- Hissing or roaring sounds: These auditory cues indicate a significant and active gas leak from a pipe or connection. The sound itself is the gas escaping under pressure. If you hear this along with the smell, you are in immediate danger.
- Dizziness or nausea: These are not direct symptoms of smelling mercaptan, but rather classic signs of carbon monoxide (CO) poisoning. Faulty gas furnaces are a common source of CO. If you smell gas and also experience headaches, dizziness, fatigue, weakness, confusion, or nausea, you could be suffering from CO poisoning, which is an invisible, odorless, and deadly threat often linked to the same issues that cause gas leaks. This combination significantly escalates the emergency.
- Any gas smell you can't identify: If you're unsure whether the smell is a gas leak or something else, err on the side of caution. It's always better to act as if it's an emergency and be proven wrong than to dismiss it and face dire consequences.
If you detect a gas smell, do not try to locate the source yourself. Your priority is to evacuate and contact emergency services. For general guidance on reporting a gas emergency, resources like Report a Gas Emergency | National Grid emphasize the urgency of contacting professionals.
My furnace smells like gas. Who should I call for an emergency inspection in Peshastin?
When your furnace smells like gas, it's a two-step process to ensure your safety and get your heating system back in working order. In Peshastin, like in many communities, you'll need to involve two different types of professionals, each with distinct roles in handling a gas emergency.
First, you call the gas utility company. Second, after they've secured the gas supply, you call a professional HVAC technician to inspect and repair your furnace.
Step 1: Call Your Gas Utility Company (Puget Sound Energy)
Your first and most crucial call, after 911, is to your gas utility provider. For residents of Peshastin and the surrounding Central Washington areas, this is Puget Sound Energy (PSE). Their role is paramount in any suspected gas leak situation.
Here’s what PSE will do:
- Gas line inspection: PSE is responsible for the main gas lines leading to your property and the meter itself. They will inspect these components for any leaks.
- Leak detection: Using specialized equipment, their technicians can pinpoint the exact location and severity of a gas leak. They are trained to detect even the smallest leaks that may not be immediately obvious.
- Emergency gas shut-off: If a leak is confirmed, PSE has the authority and capability to immediately shut off the gas supply to your home, neutralizing the immediate danger of explosion or fire. This is a critical safety measure that only the utility company can perform safely.
- Securing the property: Their primary goal is to ensure the immediate safety of your home and the surrounding area. They will confirm that the gas leak is contained or stopped before giving any all-clear.
It is absolutely vital that you do not re-enter your home until PSE or emergency responders have explicitly declared it safe. Their expertise ensures that the gas hazard is completely removed. You can find more information about their safety protocols on the PSE Natural Gas Safety page.
Step 2: Call a Professional HVAC Technician for an Emergency Furnace Inspection
Once Puget Sound Energy has confirmed that the gas supply to your home is safe and the immediate danger has passed, your next call should be to a professional HVAC technician. This is where Central Washington Heating comes in. While the gas company handles the supply side, we specialize in the appliance itself – your furnace.
Our certified technicians will provide a thorough emergency furnace inspection, which includes:
- Furnace diagnosis: We will carefully inspect your furnace to determine the exact cause of the gas smell. This could involve examining gas valves, gas lines within the furnace, the heat exchanger, pilot light assembly, and other components.
- Appliance repair: Once the problem is identified, our technicians will perform the necessary repairs. This might involve tightening connections, replacing faulty parts, or addressing issues with combustion.
- Safety check: Beyond fixing the immediate problem, we conduct a comprehensive safety check of your entire furnace system. This includes inspecting the heat exchanger for cracks (which can lead to dangerous carbon monoxide leaks), checking gas connections for integrity, and ensuring all electrical components are functioning safely. We use advanced diagnostic tools to detect hidden problems and ensure your furnace operates according to industry standards and safety protocols.
- Component replacement: If any parts are found to be irreparable or unsafe, we will recommend and perform the necessary replacements to restore your furnace to safe operating condition.
- Restoring heat safely: Our ultimate goal is to get your heating system running efficiently and, most importantly, safely. We ensure that once repairs are complete, your furnace is operating without any gas leaks or carbon monoxide risks, restoring comfort and peace of mind to your Peshastin home.
For more information about the comprehensive furnace services we offer, including emergency repairs, please visit our furnace services page.
Differentiating Normal Furnace Odors from Dangerous Gas Smells
It's easy to panic when you smell something unusual coming from your furnace, but not every strange odor signifies a dangerous gas leak. We understand the concern, and it's always wise to err on the side of caution. However, it's helpful to understand the difference between a potentially normal, temporary furnace smell and a truly dangerous gas odor.
One important factor to be aware of is olfactory fatigue. This is a phenomenon where your nose can become desensitized to a continuous smell over time. If there's a slow, persistent gas leak, you might initially notice it, but then your sense of smell could adapt, making the odor less noticeable or even imperceptible. This is why immediate action is crucial when you first detect a gas smell.
How can I differentiate between a normal furnace smell and a dangerous gas smell?
The key to differentiation lies in the type of smell, its strength, and how long it lasts.
Normal First-Use Smell (Burning Dust Odor):
- What it is: During the warmer months, dust, pollen, and other microscopic particles settle on your furnace's burners and internal components. When you turn on the heat for the first time in the season, this layer of dust is incinerated by the flames. This process can produce a faint burning or gas-like odor. Sometimes, this reaction can even interact with trace amounts of mercaptan that naturally linger in gas appliances, briefly mimicking a gas smell.
- Characteristics: This smell should be relatively faint, somewhat dusty or slightly metallic, and most importantly, it should disappear entirely within 10-15 minutes of operation as the dust is consumed. It's a common occurrence when you first fire up your furnace after a period of disuse.
Dangerous Gas Leak Smell:
- What it is: This is the unmistakable smell of mercaptan – a strong sulfur or rotten egg odor. It's the utility company's warning system.
- Characteristics: This smell is typically strong, persistent, and will not dissipate. It might even grow stronger over time. If you notice a strong chemical odor combined with this rotten egg smell, especially if it's not fading, it's a serious indicator of a problem, potentially including a cracked heat exchanger.
Here's a quick comparison table:
| Characteristic | Normal First-Use Smell | Dangerous Gas Leak Smell |
|---|---|---|
| Odor Type | Faint burning, dusty, sometimes slightly metallic | Strong rotten egg, sulfur, or chemical-like |
| Strength | Light, subtle | Potent, unmistakable |
| Duration | Disappears within 10-15 minutes | Persistent, does not fade, may get stronger |
| Associated Sounds | None | Hissing, roaring, whistling (indicating escaping gas) |
| Associated Symptoms | None | Headaches, dizziness, nausea (signs of CO poisoning) |
| Action Required | Monitor, usually no action needed if it dissipates | IMMEDIATE EVACUATION AND EMERGENCY CALLS (911 & PSE) |
What should I do if my furnace is making strange noises along with a gas smell?
A gas smell alone is enough to trigger emergency protocols. However, if that odor is accompanied by strange noises from your furnace, the situation becomes even more critical and demands immediate action.
- Hissing or whistling: These sounds are often the direct auditory evidence of gas escaping from a pipe, valve, or connection under pressure. When coupled with the smell of gas, this is a clear and undeniable sign of an active leak.
- Banging or clanking: While these noises on their own usually indicate mechanical failure within the furnace (like a loose component or a motor issue), if they occur alongside a gas smell, it suggests a potentially catastrophic problem. A mechanical failure could damage a gas line or component, leading to a leak, or it could be causing incomplete combustion, leading to both a gas smell and carbon monoxide production.
If you experience both a gas smell and strange noises, particularly hissing or whistling, from your furnace:
- Immediate evacuation: Get everyone out of your home, including pets, without delay.
- Do not investigate: Do not try to find the source of the noise or the smell.
- Call 911 and the gas company: From a safe distance, call 911 first, then Puget Sound Energy. Explain both the gas smell and the noises you heard. This information will help emergency responders understand the severity of the situation.
These combined symptoms are a strong indicator of a significant leak or a dangerous mechanical failure that could pose an immediate threat of fire, explosion, or carbon monoxide poisoning.
Risks and Prevention: Why You Can't Ignore a Gas Smell
Ignoring a gas smell from your furnace is like ignoring a ticking time bomb. The risks associated with such neglect are severe and can have devastating consequences for your health, safety, and property. We urge all Peshastin homeowners to take every gas smell seriously.
What are the risks associated with ignoring a gas smell from a furnace?
The dangers linked to an unaddressed gas leak from a furnace are multi-faceted and potentially lethal:
- Fire hazard: Natural gas is highly flammable. Even a small spark from a light switch, a phone, or static electricity can ignite escaping gas, leading to a fire.
- Explosion risk: If a significant amount of natural gas accumulates in an enclosed space, it can create an extremely volatile environment. A single spark can then trigger a devastating explosion, causing extensive property damage, severe injuries, or fatalities.
- Carbon monoxide poisoning: This is a silent killer. While mercaptan gives natural gas its warning smell, carbon monoxide (CO) is odorless, colorless, and tasteless. Faulty furnaces or those with inadequate ventilation can produce CO as a byproduct of incomplete combustion. A gas leak can also disrupt the combustion process, leading to CO production. The symptoms of CO poisoning – headache, dizziness, fatigue, weakness, confusion, and nausea – are often mistaken for the flu, making it incredibly dangerous. Tragically, approximately 400 Americans die annually from carbon monoxide poisoning, a statistic often linked to faulty or improperly ventilated gas appliances.
Ignoring these warning signs can lead to:
- Severe health consequences: From acute CO poisoning symptoms to long-term health issues if exposure is prolonged.
- Loss of property: Fire and explosions can completely destroy homes.
- Loss of life: The most tragic outcome.
We strongly encourage you to learn more about these risks. Puget Sound Energy provides valuable information on how to Keep You Safe From Carbon Monoxide, and additional resources are available from King County Health Services to help you understand and prevent carbon monoxide exposure.
How can regular furnace maintenance prevent gas leaks and related emergencies?
Prevention is always better than cure, especially when it comes to the safety of your home and family. Regular furnace maintenance is your best defense against gas leaks and other related emergencies. Think of it as your furnace's annual check-up, ensuring everything is in top working order.
Here’s how consistent maintenance helps:
- Annual inspections: A professional inspection, ideally performed before the heating season begins, allows technicians to identify potential issues before they escalate. This proactive approach can catch developing wear and tear that might otherwise lead to a leak. We recommend having your furnace inspected yearly for proper operation, following manufacturer's recommendations.
- Cleaning burners: Over time, burners can become dirty or clogged, leading to inefficient or incomplete combustion. This can increase the risk of carbon monoxide production and may even cause issues that could lead to gas leaks. Cleaning them ensures proper gas flow and combustion.
- Checking connections: During maintenance, technicians will carefully inspect all gas lines and connections for any signs of corrosion, wear, or looseness. Tightening or replacing these components proactively can prevent future leaks. Professional technicians ensure safety by conducting comprehensive safety checks, inspecting critical components like the heat exchanger and gas connections, and adhering to industry safety protocols.
- Inspecting the heat exchanger: The heat exchanger is a critical component that separates combustion gases from your home's breathable air. Cracks in the heat exchanger can allow carbon monoxide to enter your living space. Regular inspection ensures its integrity, preventing this silent killer from infiltrating your home.
- Changing filters: A clogged air filter restricts airflow, forcing your furnace to work harder. This extra strain can lead to overheating and premature wear on components, potentially contributing to mechanical failures that could compromise gas lines or combustion safety. Check your furnace filters monthly, and change or clean them as needed to keep your heating appliance operating safely and efficiently.
By investing in routine maintenance, you're not just prolonging the life of your furnace; you're actively safeguarding your home against dangerous gas leaks, carbon monoxide poisoning, and other heating system hazards. For more essential safety practices, refer to the Citizens Committee on Pipeline Safety.
Conclusion: Your Safety is the Top Priority in a Peshastin Gas Leak Emergency
Finding a gas smell from your furnace is a serious concern that demands your immediate attention. In Peshastin, as in any community, responding quickly and correctly can be the difference between a scare and a disaster. We've established that the distinctive rotten egg odor, thanks to mercaptan, is a critical warning sign that should never be ignored.
To recap the most vital safety steps:
- Evacuate immediately with everyone, including pets, leaving doors open if safe to do so.
- Avoid all sources of ignition: Do not use electrical devices, light switches, or anything that could create a spark.
- From a safe distance, call 911, and then immediately contact Puget Sound Energy (PSE) at 1-888-225-5773.
- Do not re-enter your home until emergency professionals have given you the explicit all-clear.
Once the immediate gas hazard has been neutralized by PSE, that's when our role as professional HVAC technicians comes into play. We are here to conduct a comprehensive emergency inspection of your furnace, diagnose the root cause of the gas smell, perform necessary repairs, and ensure your heating system operates safely and efficiently once again. Our certified technicians are equipped to handle complex furnace issues, from a cracked heat exchanger to faulty gas valves, always prioritizing your family's safety.
For a comprehensive furnace inspection and repair after the gas company has secured your home, trust our certified technicians to restore your heat safely. Schedule your furnace service in the Wenatchee area today.



































































































