A big shout out for DAVID!! Yahoo! Yahoo! David has been out for a service call a couple of times. He was always professional, personable, polite and quite the expert problem solver. He was very impressive with his perseverance and determination finding solutions. Thank you David.
During the hottest weeks (and smokiest) of 2023 our office had to have two new roof AC units installed. Bill and Eddie worked hard two separate days to get everything installed and working. Friendly, knowledgeable, and great attitudes. Being on the roof during this time of year had to be brutal. Thanks for getting us back up and running.
Called for service on Monday and received appointment for early Wednesday morning. The technician quickly and accurately diagnosed and fixed the issue. He went above and beyond completing the repairs plus clearly explained what he had done. He also changed a setting that has remedied another ongoing issue. A quick and professional repair.
Our older AC unit went out on the 4th of July and nowhere in town had the capacitor we needed. Many were not even making service calls. Pedro showed up the same afternoon with the part, installed it, and was done in minutes. He was polite, professional, and fast. My family and I were so grateful for the same day solution!
We were able to get an appointment within two days, and they called us ahead when they were arriving early. The repairman quickly fixed the problem and showed us how to fix our system in the future. They even gave us advice on how to do maintenance too.
The Central Washington Team provided excellent service, from estimate to installation. The bids for a new system were competitive and fully explained. On installation day the team got the job done efficiently and had excellent suggestions and tips about utilization. There was a small manufacturer's defect on one panel of the air system. Jason drove out 60 miles the next day to replace the defective part.
My wife and I were concerned about her dad. He's older and living alone, and we forgot to make sure his AC was working. We don't live in Wenatchee so we had to schedule the work over the phone. They were quick, prompt, and worked with us to help my father in law the same day we called. Very helpful and the technician was very understanding about my father in law being hard of hearing.
Top notch service!! The motor for the fan on our heat pump went out on the 4th, called mid day on the 5th, technician here on the 6th. The technician was incredibly knowledgeable, friendly and displayed a level of customer service that deserves to be recognized. He had to make a second trip out this afternoon due to an issue that was 100% on a parts supplier. Due to that technicians dedication, this company has gained a life long customer.
I was impressed with how quickly I was able to get service on my heat pump on short notice. I worked with Delilah and David in the office and Pedro was my Service Technician. Very professional and nice to work with. I highly recommend Central Heating and Air. Great service at a fair price. Great Job!
Jason impressed me with his thoroughness at the start giving me a bid. The young men who came to do the installation were on time, very efficient, friendly and informative and left no mess. The young man who helped me set up the thermostats wifi was clear and very helpful. I am thrilled with my new system and the installation process. Delilah in the office was most helpful and kept me informed. Thank you Central Washington Heating and Air, I will definitely recommend you!
I am really glad the technician, if I'm not wrong his name was David. He showed up on time and performed his job with his professional experience. He seemed very eager to get his job done timely with efficient result. Thanks a lot Central Washington Heating and Cooling.
Thermocouple replaced on propane stove. Appt was made for same day serviced. Technician was going to be early and called to ask if it was OK. It worked for me and job was completed and paid for and fireplace is working again as backup heat. Technician was considerate.
They were able to get me in quickly for an AC issue when another company would have been 2 weeks out! The woman who took my call and did the scheduling was great. Will definitely be using them next time I need someone!
Pedro and his team replaced my Heat Pump and Air Handling system with an upgrade in performance and efficiency on time and on budget. The crew was very nice and completed the project in the time promised. I would highly recommend them for all HVAC needs.
Very responsive from the minute we submitted an inquiry on their website. We received a phone call the next day and the day after a site visit was completed. This was followed by a written estimate. The wait for materials/ equipment was about a week and was followed with a call to schedule our installation. The day of install the crew arrived on time and totally prepared. Everything went in quickly and as planned. We couldn't be happier with the entire process from start to finish and with our new system!